1. Who We Are

The Lighthouse at the EICA
Edinburgh International Climbing Arena
South Platt Hill, Ratho
Edinburgh, EH28 8AA
United Kingdom

We operate coworking, desk hire, meeting spaces, events, and community activities at the EICA.

5. Sharing Your Data

We may share data with trusted service providers:

  • Squarespace (website hosting and analytics)

  • Stripe / Xero / PayPal

  • Email marketing provider (Squarespace Campaigns)

  • EICA / Edinburgh Leisure (safety + operational coordination)

These providers must keep your data secure and only process it on our behalf.

9. How We Protect Your Data

We use industry-standard security measures including secure servers, encryption, and access control.

Privacy Policy

Last updated: 5/12/2025

The Lighthouse at the EICA (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights under UK GDPR.

If you have any questions, you can contact us at:
info@lighthouseworkspace.co.uk

2. What Personal Data We Collect

Information you provide to us directly

  • Name

  • Email address

  • Phone number

  • Home town (locals vs non-locals membership)

  • Payment and billing information (processed via third-party providers)

  • Membership details

  • Booking information (desk bookings, event sign-ups, day passes)

  • Messages sent via contact forms, email newsletters, or enquiries

  • Wi-Fi usage data (basic connection logs only, no browsing history)

6. Cookies

Our site uses cookies for:

  • Analytics

  • Functionality

  • Performance

You can manage cookies through your browser settings.
Squarespace displays a cookie banner automatically.

10. Links to Other Websites

Our site links to partners such as Lost Shore Surf Resort and EICA.
We are not responsible for their privacy practices.

Information collected automatically

When you visit our website, Squarespace may collect:

  • IP address

  • Device and browser type

  • Pages visited

  • Cookies and analytics data

3. How We Use Your Data

We use your personal data to:

  • Provide access to our coworking space

  • Manage your membership or day-pass booking

  • Process payments

  • Send important updates about access or services

  • Send newsletters and marketing (only if you opt in)

  • Improve our services

  • Comply with legal obligations

We do not sell your data.
We do not use automated decision-making.

7. Data Retention

  • Membership records: up to 6 years

  • Marketing emails: until unsubscribed

  • Sign-in sheets: 90 days

  • Website logs: per Squarespace policy

11. Changes to This Policy

We may update this policy. The “Last updated” date reflects the latest version.

4. Legal Basis for Processing

We process your data under:

  • Contract — to provide coworking services

  • Consent — for marketing emails

  • Legitimate interest — to improve user experience and maintain security

  • Legal obligation — financial and safety compliance

8. Your Rights (UK GDPR)

You may:

  • Access your data

  • Correct your data

  • Request deletion

  • Restrict processing

  • Object to marketing

  • Withdraw consent

  • Request a data copy

Email requests to: info@lighthouseworkspace.co.uk
We respond within 30 days.

12. Contact Us

For any privacy queries:

The Lighthouse at the EICA
Edinburgh International Climbing Arena, Ratho
Email: info@lighthouseworkspace.co.uk